Check your schedule at a glance & never miss important notifications
Easily request time-off, submit bidding & shift preferences
Report instantly, allowing planners to immediately control impact on coverage
Trade with individual colleagues, or post to the community
Apply your company branding & (de)activate features for greater simplicity
When agents are sick or late, we can immediately see the impact and take action.
- Traffic team
WFM Buddy allows our agents to enter their preferences outside of productive hours.
WFM Buddy is so easy to use.
I love it!!
- Contact center agent
Managing sickness more efficiently already justifies our investment in WFM Buddy.
- Insurance company, 3000+ agents